We would like to strongly emphasize that recent online fraud cases are being reported are neither under the control nor the responsibility of the hotel or the brand. These scams are being perpetrated through unauthorized websites and phone number which are completely beyond the purview of our systems and operations.
"Please be advised that Ramada by wyndham Alleppey is not responsible for any fraudulent transactions made through third party services, unofficial websites, or unauthorized payment channels. We recommend using our official website or recognised booking platforms to ensure secure and verified transactions."
Let's be clear that knowingly ignoring repeated warning and then blaming the hotel or brand is both unfair and unjustified. No amount of security protocols can protect individuals who willingly share sensitive information with unauthorized sources.
We once again thank you for your understanding on the above.
Thanks & regards
Management
